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ROMEO Special Care

ROMEO launches "ROMEO Special Care", the program that will ensure the safety of guests and staff, according to the World Health Organization guidelines, and even more.

The program becomes part of the high-value services that the hotel carries out to face this particular moment.  “ROMEO Special Care" provides the free rapid immunochromatographic test, for all guests and all staff, and the "ROMEO Medical Point", a medical facility at the entrance of the hotel, to support guests.

ROMEO activates a medical facility to carry out the free tests for each guest of the hotel, but also of the restaurants and of the SPA. In the new "ROMEO Medical Point", a space specially set up at the entrance of the hotel, each guest can undergo the test, freely deciding whether to carry out the test by analyzing:

  • a single drop of blood taken from a finger, or
  • the serum obtained from an intravenous blood collection

The IMMUNOCROMATOGRAPHIC TEST, regardless of the type(s) chosen, is still reliable; but it has a very high level of precision if applied to the serum.
In the first case, the test results will be available in a maximum of 10 minutes; in the second one, in 30 minutes.
The test is mandatory if guests want to experience the restaurants and the SPA of the hotel.

The same tests are carried out on a regular basis (every 15 days) also on the staff.

ROMEO has developed a security system to ensure a hyper-protected environment: the rooms are sanitized at every guest change and the closed areas every 24 hours (with special nebulizers); as well as the ventilation system, curtains and sofas (with dry steam); every 2 hours the Wellness Center, the fitness area and the rooftop pool; luggage and vehicles are disinfected after each use.
In addition, a Safe Kit is available for all guests (with mask, gloves and sanitizer).

To protect the health of all guests and to ensure them a comfortable stay, ROMEO has reviewed its services as follows:

From October 5, 2020 the restaurant services will take place at the 10th floor of the hotel, according to the following times:

BREAKFAST: from 7 am to 10.30 am. On weekends until 11 am.
LUNCH: from 12.30 pm to 3 pm - with Bistrot menu.
SNACK: from 11 am to 7 pm.
BAR: from 11 am to 11 pm.
DINNER. from 7.30 pm to 10 pm.

IL COMANDANTE RESTAURANT will be open for dinner time from Tuesday to Saturday.
On Sundays and Mondays a Bistrot menu will be served for dinner.

Reservation is always required.
The 24h room service is always available.

Rooftop heated pool - 9th floor
The rooftop pool is closed from October 5, 2020.

SPA “Dogana del Sale”
From October 5, 2020 the SPA is open from Friday to Sunday from 10 am to 8 pm (last treatment at 6.30 pm).
At the moment and until a later date, only in-house guests can access to the SPA area.
Gym and treatment rooms are available. By reservation only.

The ROMEO app is available for IoS and for Android. Free and constantly updated, it is the most fastest way to interact with the hotel during your stay.

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