Policy and Suggestions

Timetable
Dogana del Sale is open from 10 am to 9 pm everyday (last entry at 6.30 pm), except on Saturdays from 10 am to 10 pm (last entry at 7 pm).
Gym is open daily from 7 am to 9 pm for hotel guests and from 10 am to 9 pm for external guests.

Reservations
All SPA entries and treatments are subject to availability. We suggest that you reserve them in advance to ensure your desired time and date.

Cancellation
In case you need to cancel or reschedule your treatment reservation, we ask you to notify us at least 24 hours before the appointed time, in order to avoid a penalty charge of 100% the cost of the reserved treatment.

Delay
We suggest that you respect the appointed reservation: arriving late for your SPA appointment will decrease your treatment time, and you will be charged the full treatment price.

Arrival
Please try to arrive 10 minutes before your scheduled appointment: you will receive our full attention in order to prepare you for your treatment. Also, if you have time, we suggest that you take a hot shower before your treatment: this will facilitate muscle relaxation.

SPA etiquette
The SPA is a quiet and relaxing location, and we invite you to respect the privacy and serenity of other guests by keeping a moderate tone of voice and avoiding the use of mobile phones, laptops, tablets and cameras. Also, please note that at Dogana del Sale smoking, consuming alcohol, and bringing food or beverage from outside is not allowed.

Dress code
At Dogana del Sale, only swimsuit and bathrobe are allowed. At the gym, only sportswear and sneakers are allowed.
If you are a guest of Romeo hotel, a courtesy kit, including bathrobe, towel and slippers, is available in your room. Otherwise, the kit will be delivered to you at the SPA reception by our staff.

Age requirement
The minimum age to access the SPA Dogana del Sale is 14 years. For minors, the presence of one of the parents is required.

Health conditions
Please inform us about any special health conditions, allergies or wound you may have prior your treatment. In the event of special medicaments or pregnancy, please ask the doctor before using SPA facilities or having treatments.

Valuables
We will not be liable for any lost or damaged personal items, so we suggest that you not leave them unattended and store personal items in the lockers located in the dressing rooms. Lost and found objects will be delivered to the SPA reception.

Homecare
In order to have our SPA experience at home, the products used for the treatments can be purchased. Please ask to the SPA reception.

Contact

T +39 081 6041 580
F +39 081 6041 599

Email:
welcome@romeohotel.it
reservations@romeohotel.it

 

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